Dear Friends,

When better than spring to spend time developing your growth mindset? Today, I want to talk about developing a highly effective culture of accountability within your workplace.

At its core, accountability is about taking ownership of one’s actions, decisions, and the outcomes that follow. It’s the cornerstone of a high-performing team and an indispensable ingredient for achieving organizational goals. If you want a workplace where accountability is part and parcel of the culture, it starts with you.

As a leader, your actions set the tone for the entire team. Embrace accountability in your work and demonstrate integrity by holding yourself to the same standards you expect from others. When team members see leaders taking ownership, they are more likely to follow suit. There is a piece of advice often given to young writers – show, don’t tell. In my mind, there is a distinct similarity between telling a good story and being an excellent leader. Don’t tell others how you want them to behave – show them with your own behavior. By highlighting accountability as a core value, you reinforce its importance and encourage others to follow suit.

We have likely all had a boss at some point in our lives who refuses to accept responsibility for their actions. It is exhausting and demoralizing – and I would wager that you no longer work with or for them. A workplace where no one takes responsibility disintegrates into chaos, or worse. It is simply an untenable way to run an organization.

Accountability is not just about strategies and tactics; it’s about weaving a fabric of trust, integrity, and excellence. Accountability is both a mindset and actions you take in your day-to-day life. In a culture of accountability, failure is not stigmatized but seen as a natural part of the learning process. Encourage a growth mindset where failures are viewed as opportunities for improvement and innovation. Analyze failures, identify lessons learned, and use them to drive future success. When you see all that happens to you – good or bad – as an opportunity to grow, guess what? You will unquestionably grow.

As always, let me know if you have any thoughts – I’d love to hear them.

Best,
Michael